Basque Black by Rimba

DISCRETION IS OUR MIDDLE NAME

Discreet Delivery & Packaging

Your secret is safe with us!  We know how important privacy is. Rest assured that all products are shipped discreetly in plain brown boxes with absolutely no indication to the contents and without any branding or references to MAW Delights.

For the UK - All products that we dispatch are sent by recorded insured delivery service. This means goods that are being delivered will not be left on the doorstep or with neighbours. If you are not in when the parcel arrives Royal Mail will keep the package at their local depot for 7 days enabling, you to pick it up. After 7 days the parcel then returns to us.

Discreet Returns

If you are not 100% happy with something, you purchased from us we will do everything we can to either refund or exchange your item as quickly as possible. If you do not want to address it to MAW Delights then send it back to us discreetly using our unbranded PO Box address. This is PO Box 228, Hitchin, Hertfordshire, SG4 0TJ. Please ensure the invoice is enclosed so we know who is returning the item.

Damaged of faulty goods

If you receive a faulty or damaged item, please let us know within 36 hours of receiving your item. You can contact our customer service department by calling us on 0161 327 3569  or emailing us at support@mawdelights.com

For more information on our delivery, discretion and returns policies please see https://www.mawdelights.com/delivery-information